Shipping & Delivery

FREE WORLDWIDE SHIPPING

Where-ever in the world there are sleepy-heads annoyed by the excessive amount of light, we are there for you. Free shipping for all!

DELIVERY TIMES

THE WHOLE WIDE WORLD

The delivery time inside the EU is around 4-8 working days. The worldwide delivery time is up to 14 days in most cases. Shipping to China may take a bit longer. Be patient. Be strong. We will bravely climb mountains and timidly cross shallow streams to improve your sleeping-life.

UNITED KINGDOM

We’ve recently dug a den in the great soil of Britain. This allows us to usher the animals to their new forever homes with spectacular haste. In the UK we can manage in 2-3 working days.

ESTONIA

Estonia is our sweet, if chilly nordic home. We use Omniva parcel terminals. The parcel will reach your selected terminal within 1-3 working days.

PS.

If you fear that the place you call home might be too exotic – for example Narnia or the newly independent People’s Republic of South-Western Franz Josef’s Land, drop us a line. We will figure something out.

RETURNS

If, for a reason, you are not satisfied with your face blanket, you may return it for a refund within 14 days of receiving your order. However, we can’t accept products that have been worn, washed, abused or altered. We will refund the price you purchased your item at. Here’s how:

Send an email to info@ooloomstore.com titled “Return” write down your “order ID” and reason for return, then send us the item(s) you would like to return.

We recommend that you send back your return with insurance and obtain proof of postage. It can usually take up to 14 working days for your return to be delivered back to us, depending on your location and which postal service you use. Returns take approximately 5 business days to be processed once received. Shipping and handling charges are not refundable. We will send you an email as soon as we’ve received your return in its original condition and apply your refund to your original payment method.